Independent advice on the insurance you are about to buy.
Kuwait Insurance House Consulting is the first insurance consulting company licensed by the Insurance Regulatory Unit in the State of Kuwait. We place nothing and take no commission — we study the risk, read the wording, and tell you what it is worth.
- 2019Established in Kuwait
- FirstLicensed insurance consultancy in Kuwait
- 100+Years of combined experience
- 7ISO certifications
What we do
Seven advisory services, covering an insurance programme from the study that precedes it to the claim that tests it.
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Comprehensive Consulting Studies
Full legal, technical and financial study of an insurance or reinsurance programme before you commit to it.
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Risk Consultancy
Identifying what needs to be covered, how likely it is to happen, and what it would cost if it did.
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Policy and Contract Review
Reading the wording you were given, and telling you what it does and does not pay for.
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Tailored Programme Design
A study of your insurance requirements, and a programme built specifically around them.
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Claims Follow-up
Pursuing the compensation on your behalf once a loss has happened.
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Insurer Selection
Advice on which insurer is the right one to carry your risk — and why.
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Loss Mitigation and Cost Reduction
Solutions for absorbing early losses, and for bringing insurance spend down without thinning the cover.
Why an independent consultant
A consultant is not a broker and not an insurer. We do not place cover, we do not carry risk, and we take no commission from any insurance company. What we sell is the opinion — which means the opinion has nothing riding on it except whether it turns out to be right.
That independence is what makes the work useful. When we say a wording should be amended, a limit is too low, or a quotation is better than it looks, there is no placement behind the advice and no revenue attached to the outcome. The client is free to act on the recommendation with whichever broker or insurer they choose.
How an engagement runs
Every engagement runs the same four stages, whatever its size. The deliverable is always written, and it always names the reasoning behind each recommendation.
Scope
We agree what is being examined and what the study has to answer, in writing, before any work starts. Fees are fixed against that scope.
Study
We gather the policies, valuations, loss history and contracts, and examine them against the exposure the business actually carries.
Report
You receive a written report: what the current arrangement does, where it falls short, what should change, and what each change is worth.
Follow-through
We stay with the recommendation while it is implemented — through your broker, your insurer, or a tender we help you specify.
Seven ISO certifications
Independently audited standards covering quality, information security, business continuity, risk management and how we handle complaints.
Quality, security and risk management held to seven audited international standards.
- ISO 90012015Quality Management System
- ISO/IEC 270012022Information Security Management System
- ISO 223012019Business Continuity Management
- ISO 310002018Risk Management
- ISO 100012018Customer Satisfaction — Codes of Conduct
- ISO 100022018Customer Satisfaction — Complaints Handling
- ISO 100042018Customer Satisfaction — Monitoring and Measuring
Our values
Six principles that guide and nurture our business, and that a client should be able to hold us to.
Customer-centric approach
Our main objective is to support our clients in making the right decision to achieve long-term success. In each service we provide we aim to contribute to our clients’ pursuit of their objectives, through a deep understanding of their various needs and business strategies, offering the solutions that let them reach the highest performance and the best results.
Integrity and credibility
We are always keen to build mutual trust and credibility with all our clients by working to the highest levels of professionalism. We are proud of our credibility with all our stakeholders — customers, partners, regulators and society at large.
Excellence
We strive to lead the field of insurance consulting services and to provide the highest level of service to all our clients. Our excellence is what encourages clients to work with us, after the successes we have achieved in this field.
Commitment
Commitment is one of the principles we follow across all our business activities. We are committed to supporting our clients in taking the right decisions at all times and providing them with innovative and distinctive services, and to cooperating with our clients, all stakeholders and the society we work in towards a better tomorrow.
Quality
KIHC is known for offering the highest standards of quality in all the services and solutions we provide, to a wide range of clients — individuals and organisations alike. We play a pivotal role in supporting our clients to reach their objectives, and offer them the support they need at every stage and in every circumstance.
Our role towards society
As a leading Kuwaiti corporation, one of our major objectives is to educate society — emerging companies, organisations of all sizes and individuals — about the various types of insurance: what is available in the market, what each kind is good for, and which service best suits a particular requirement.
Tell us what you need looked at.
Send us the outline — the policies you hold, the exposure you are unsure about, or the claim that has stalled. We will tell you what the study would cover and what it would cost.
